1. Introduction

By accessing or utilizing our website (clavia.co.in) or associated services, you hereby consent to the terms and conditions delineated herein. Should you disagree with these stipulations, we request that you refrain from utilizing our platform.

2. Collection of Personal Data

We collect personally identifiable information, including but not limited to your name, date of birth, contact information, and payment details, with the objective of enhancing the personalization and customization of our services. The acquisition of sensitive data, such as payment methods or biometric identifiers, is contingent upon your explicit consent. While it is possible to navigate our website without registration, certain functionalities necessitate user registration.

3. Utilization of Personal Data

The personal information collected may be utilized for the following purposes:

• To process and fulfill orders

• To enhance and personalize user experience

• To disseminate promotional offers, contingent upon user consent

• To detect, prevent, and mitigate fraudulent activities

• To conduct market research and analytics

We may seek your permission to access certain device features, such as text messages, contacts, camera, or location data, to optimize your user experience. You maintain the right to decline such permissions.

4. Cookies

Our platform utilizes cookies to monitor user preferences and enhance service quality. Cookies are small data files stored on your device, facilitating improved usability and functionality. Please note that disabling cookies via your browser settings may impede the quality of your browsing experience.

5. Information Sharing

Your personal information may be disclosed to the following entities under specific circumstances:

• Affiliates, for purposes of marketing and promotional activities

• Third-party service providers, such as payment processors, to facilitate transactions

• Government agencies or legal authorities, as mandated by applicable law

We do not disclose your personal information to third parties for their independent marketing endeavors without obtaining your explicit consent.

6. Your Rights

You are entitled to access, modify, or delete your personal data by logging into your account. Should you wish to withdraw your consent for data processing, please contact us at email-support@clavia.co.in. Be advised that revoking consent may limit your ability to access certain features or services available on our platform.

7. Data Retention

We retain personal data only for as long as it is necessary to fulfill the purposes outlined in this document or as required by applicable laws. Even upon the deletion of your account, we may retain certain information to comply with legal obligations or to prevent fraudulent activities.

8. Amendments to Terms

We reserve the right to modify these terms and conditions periodically. The most recent version will always be accessible on our website, and continued use of our platform constitutes acceptance of any changes made.

9. Contact Information

For any inquiries, concerns, or clarifications regarding these terms, please contact us via:

• Email: email-support@clavia.co.in

• Phone: +91 88664 97829